Privacy policy

This Privacy Notice is intended to inform users about how Bikelane S.r.l. processes personal data collected through the website www.bikelane.it.

1. Data Controller

The Data Controller is Bikelane S.r.l., with registered office at Via Monachelle 47, 87046 Montalto Uffugo (CS), Italy, VAT no. 03977020787, REA no. CS-269776.

For any privacy-related request, you can write to us at: ------

2. Types of Data Collected

We collect the data necessary to provide you with our products and services:

  • Identification Data: First name, last name, shipping and billing address.

  • Contact Data: Email address and phone number (required for the courier).

  • Payment Data: Processed through secure gateways (PayPal, Stripe, banks); Bikelane S.r.l. does not store your credit card details.

  • Browsing Data: IP address, browser type and pages visited (via Cookies).

3. Purposes of Processing

Your data is processed in order to:

  • Fulfil the order: Ship the bicycle and manage after-sales support.

  • Legal obligations: Invoicing and tax compliance.

  • Marketing (only with your consent): Sending newsletters about promotions and new arrivals in the cycling world.

  • Security: Prevent fraud and ensure the proper functioning of the website.

4. Data Recipients

Your data will not be sold to third parties. It will be shared only with partners necessary to provide the service:

  • Express Couriers: For delivery of the goods.

  • IT Providers: For website management and hosting.

  • Tax Advisors: For company accounting.

5. Data Retention Period

We retain data for the time strictly necessary to manage the order and for the periods required by law (e.g. 10 years for tax documents). Data processed for marketing purposes is retained until you unsubscribe.

6. Your Rights

Under the GDPR, you have the right to:

  • Access your data and request a copy.

  • Request rectification or deletion.

  • Object to processing for marketing purposes.

  • Lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

Cookie Policy (Summary)

The website www.bikelane.it uses cookies to improve your browsing experience.

  • Technical Cookies: Essential to enable the cart to function and to keep you logged in.

  • Analytics Cookies: Used in aggregated form to understand how many people visit the site.

  • Profiling/Third-Party Cookies: (If you use the Facebook Pixel or Google Ads) Used to show you advertising aligned with your interests.

Note: You can manage or disable cookies at any time through your browser settings.